Welcome to Ocean Health

Ocean Health is an NHS GP Partnership which runs a number of GP practices in Plymouth. Our aim is to adapt our working to meet the current challenges facing today's NHS. We will be working in collaboration with our patients to develop innovative and exciting new ways to deliver excellent patient care.

Our aim is to offer the highest standard of health care and advice to our patients, with the resources available to us. We have an excellent team approach to patient care, aiming to provide health care with courtesy, care and efficiency, referring you where necessary to colleagues in the primary health care team or hospital sector. We endeavour to monitor the services we provide to ensure it meets current standards of excellence.

Important Update on Services

During the months of July and August there will be the need to make some service changes in how Ocean Health delivers patient care. The reasons for these changes include the cancelled merger with Beacon Health Group, the national shortage of locum GPs to provide cover during this period and the need to support the locum GPs that we have been able to secure the services of. The changes will be:

  • Please be advised that the Ocean Health Patient list is currently closed to new patients for an initial three-month period to mid-October. This means we will only be able to take on new-born babies and any other immediate family members of existing patients. The closure will be kept under review.
  • The relocation of our urgent care team from Chard Road to the STIRLING Road site. This will allow us to provide GP cover from 0830 – 1800hrs daily.
  • The relocation of some of the STIRLING Road nursing and Healthcare Assistants team to CHARD Road. This will allow us to ensure that there are sufficient offices for the urgent care team to work from in STIRLING Road.
  • We are moving to a triage appointment booking system only and there will be no pre-bookable appointments. All Ocean Health patients requesting an appointment will be added to the triage list. This will enable us to best utilise the appointments that we have available to us during July and August.
  • The Children's walk in clinic will take place at STIRLING Road between 10.00 – 12.00 Monday to Friday.
  • All urgent scripts will now need to be collected from STIRLING Road site.

  • Collings Park surgery, one of our two Branch surgeries, will not be covered every day by a GP due to a shortage of GP locum cover - this is to allow us to better centralise our clinical resources and use staff to support the triage list appointment requirements. All urgent requests for appointments will be dealt with by the Urgent care Team and you may be offered an appointment at a different site if it is deemed that you need to be seen urgently.  The reception will remain open and nursing appointments will be unaffected.

The Partners and staff at Ocean Health would like to thank all their patients for their patience and support at this difficult time.

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